Playing without an account
You can play without signing in or giving us anything about yourself. When you first launch the game it generates random identifiers for your installation. They are not derived from your device, your Apple ID, or anything else about you, and they mean nothing outside this game.
Alongside them we store your progress on our servers so it is not lost:
- which levels you have unlocked, and the star rating for each
- your hints and marbles, and the objects you have bought and placed in Pip's House
- whether music and sound effects are muted
- your purchases (see below)
How you play
The game records how it is played so we can find levels that are too hard, fix bugs and see what is working: events such as starting and finishing a level, moves, hints used, falls, sessions, screens opened, ads shown, purchases started, and moments when the game stuttered. Each event carries your installation's random identifiers, the app version, your device model, operating system version and language, and your screen size.
This is used only by us, to improve the game. It is not used for advertising, it is not shared with advertisers, and it is not combined with information from other apps or websites. We keep it for as long as it helps us run and improve the game. You can ask us to delete it at any time (see "Deleting your data").
Signing in
Signing in with Apple or Google is optional. It exists so your progress survives a lost phone and can move to another device. If you do sign in, we receive and store:
- an account identifier from Apple or Google, which identifies you only to us
- your email address, which we store solely to show you which account you are signed in to
If you use Sign in with Apple and choose to hide your address, we only ever see Apple's private relay address. We never send you email, and we never share, sell, or use your address to look anything up.
Friends
If you add friends, you share a friend code with them and may choose a display name. Your friends see your display name, the furthest level you have reached and your gold stars on the friends leaderboard. Nobody else does. Please don't use your real name or anything personal as a display name. You can remove a friend at any time.
Notifications
If you allow notifications, Apple gives the game a push token so we can tell you about new levels and, if you turn it on, when a friend passes you. We store that token only to send those notifications. You can turn either kind off in the game's settings or in iOS Settings.
Purchases
You can buy the ad-free upgrade, hint packs and marble packs. Apple processes the payment, and we never see your payment details. Apple gives the game a receipt, which we send to our server to confirm the purchase is genuine and add it to your account, and we store the transaction identifier so the purchase can be restored.
Advertising
Unless you have bought the ad-free upgrade, the game shows occasional full-screen ads from Google AdMob. We request non-personalized ads only: the game does not ask for tracking permission and does not track you across other apps or websites. AdMob still receives technical information it needs to serve and measure an ad, such as your IP address, approximate region and device type; see how Google uses information from apps that use its services.
If you are in the European Economic Area, the UK or Switzerland, the game asks for your consent through Google's consent form before any ad is requested. You can change your choice at any time from Settings → Privacy in the game.
Feedback
If you send feedback from the game's About screen, it opens a Google Form that already contains your installation's random identifier, the app version and the level you were on, so we can match your report to what happened. Google Forms stores what you submit on our behalf.
What we do not collect
- your name, contacts, photos, or precise location
- any advertising identifier (IDFA), or anything used to track you across other companies' apps and websites
- your payment details
Who else sees it
Our servers run on Google Firebase and Google Cloud in the United States, which store the data described above on our behalf. Apple and Google handle sign-in, purchases and notifications as described above, Google AdMob serves the ads, and Google Forms holds feedback. Nobody else receives your data. We do not sell or share it for advertising.
Deleting your data
If you have signed in, you can delete your account from inside the game: Settings → Account → Delete Account. That permanently removes your progress and your email address from our servers, on every device, and cannot be undone. We keep a record that the identifier was used, and nothing else, so it is never handed to someone new; that record contains no information about you and is removed after 180 days.
Settings → Account → Reset Progress clears your levels, stars, hints, marbles and Pip's House. Deleting the app removes the link between you and your progress if you have not signed in.
If you have not signed in, your progress is still kept on our servers under a random identifier after you delete the app. To have it deleted, together with the gameplay records described under "How you play", email akim@fattailgames.com with the device ID shown at the bottom of the game's Settings screen (tap it to copy it). We will confirm when it is done, within 30 days.
Your rights
Depending on where you live, including in the EEA, the UK and California, you have the right to ask what personal information we hold about you, to get a copy of it, to have it corrected or deleted, and to object to or restrict how we use it. We use your information to provide the game you asked for (your progress, account, friends and purchases), for our legitimate interest in keeping the game working and improving it (gameplay records), and with your consent where the law requires it (ads in the EEA, the UK and Switzerland, and notifications). To use any of these rights, email us; we will answer within 30 days. You can also complain to your local data protection authority.
Children
Pip's Big Slide is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with information, contact us and we will delete it.
Changes
If this policy changes we will update this page and the date at the top. Material changes will be announced in the game.
Contact
Fat Tail Games, LLC, Irvine, California. Questions, or a request about your data: akim@fattailgames.com